Starter kit lead time
Starter kits are prepared to order. Please allow 5-7 working days before dispatch. Delivery time starts after the kit has been prepared.
Shipping
This shipping policy covers starter kits and physical products bought through The Doll Hause Shopify store.
Starter kits are prepared to order. Please allow 5-7 working days before dispatch. Delivery time starts after the kit has been prepared.
Digital course manuals are sent by email after checkout through the store download system. They are not posted.
Please check the delivery address before checkout. If an address is wrong, contact The Doll Hause as soon as possible before dispatch.
If a parcel is delayed, damaged or missing, contact us with the order number so we can review the order and delivery details.
Last updated: 30 June 2026